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Technical Communication: A Practical Approach, 6/E
William S. Pfeiffer, Ramapo College of New Jersey

ISBN-10: 0131198165
ISBN-13: 9780131198166

Publisher: Prentice Hall
Copyright: 2006
Format: Paper; 720 pp
Published: 01/10/2005

Suggested retail price: $103.33
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Technical Communication: A Practical Approach 6e emphasizes one simple principle: you learn to write best by doing as much writing as possible. The book engages students by having them write early (starting in Chapter 1) and provides students with consistent, easy-to-follow guidelines for writing all types of technical documents. With a new chapter on “Web Pages and Writing for the Web” (CH 11) and attention to global communication and ethics, Technical Communication: A Practical Approach 6econtinues to provide students with a relevant, contemporary and authoritative introduction to the dynamic field of technical communication that prepares them for the type of writing they will do on the job.

NEW– Chapter “Web Pages & Writing for the Web”, (chapter 11) contributed by an expert in web page design and web communication

  • Gives students expanded and authoritative coverage of communicating effectively on the Web.

 

NEW–“Learning Portfolio” sections at the end of each chapter

  • “Communication Challenges”: Case studies that ask students to resolve communication problems
  • “Collaboration at Work”: Group projects that help students learn to work in teams
  • Assignments: Including ethics & international assignments and new “A.C.T. N.O.W.: Applying Communication to Nurture Our World” assignments
  • Annotated writing models: Numerous professional examples of technical documents
    • Provides students with a variety of opportunities to build their communication skills.

 

NEW! The Sixth Edition Companion Website contains a wealth of new cases, exercises, activities and resources for each chapter. 

  • NEW Interactive Editing and Revision Exercises – Interactive documents allow students to see poorly done and improved versions of documents with additional assignable document revision exercises.
  • NEW Communication Cases – Students encounter workplace situations with assignments in a wide range of career-oriented applications.
  • Portfolio Activities – A variety of writing activities specific to technical and career fields allow students to practice producing communication relevant to their interests.
  • Collaboration Exercises – These assignments are designed to provide students with practice writing and communicating in teams.
  • Sample Forms and Documents – Included are example documents and McDuff document models in downloadable Word doc format.
  • Online Resource Links – These are links to online resources including guides to document preparation, job search information, and library research tools.
  • Chapter Quizzes – Self-grading multiple-choice quizzes help students master chapter concepts and prepare for tests.
  • Chapter Outlines – provide an overview of major chapter concepts.

 

 NEW! Value-package: Package this text with The New Handy College Dictionary, 3/e (Penguin) and The New American Roget's College Thesaurus in Dictionary Form, Revised and Enlarged Edition, 1/e (Roget) at no additional charge (US adopters only) using ISBN: 0-13-169493-6

 

 

 

 

 HALLMARK FEATURES

 

Focuses on a practical process and product approach to technical communication.

  • Immerses students in writing early while learning the practical formats for getting the job done.

 

A simple “ABC” (abstract, body, conclusion) format is presented for all technical documents

  • Gives students a consistent, basic process for creating any type of technical document.

 

Easy-to-use, numbered guidelines for every document covered.

  • Provides students with an easy procedure for completing assignments.

 

A fictional company (McDuff, Inc.) provides a running case study that illustrates technical communication in real life–Students respond to real-world technical problems by being placed in the role of a McDuff employee.

  • Gives students an organizational context for most models and assignments.

 

Information on English as a second language (included in the Handbook at the back of the book)--Focuses on three main problem areas: articles, prepositions, and verb use.

  • Assists students from other countries or cultures where English is not the first language

NEW–Chapter 11 “Web Pages & Writing for the Web” contributed by an expert in web page design and web communication

  • Gives students expanded and authoritative coverage of communicating effectively on the Web.

 

NEW–“Learning Portfolio” sections at the end of each chapter

  • “Communication Challenges”: Case studies that ask students to resolve communication problems
  • “Collaboration at Work”: Group projects that help students learn to work in teams
  • Assignments: Including ethics & international assignments and new “A.C.T. N.O.W.: Applying Communication to Nurture Our World” assignments
  • Annotated writing models: Numerous professional examples of technical documents
    • Provides students with a variety of opportunities to build their communication skills.

 

NEW–An enhanced text-specific Companion Website featuring a wealth of new cases, exercises, activities and documents developed to accompany each chapter of the text.

·         Offers students and instructors a valuable online teaching and learning resource

PART ONE

            Chapter 1 Process in Technical Communication

            Chapter 2 McDuff, Inc.: Ethics and Globalism in the Workplace

            Chapter 3 Organizing Information

            Chapter 4 Page Design

 

PART TWO

            Chapter 5 Patterns of Organization

            Chapter 6 Process Descriptions and Instructions

            Chapter 7 Letters, Memos, and Electronic Communication

            Chapter 8 Informal Reports

            Chapter 9 Formal Reports

            Chapter 10 Proposals and Feasibility Studies

 

PART THREE

            Chapter 11 Web Pages and Writing for the Web

            Chapter 12 Graphics

            Chapter 13 Oral Communication

            Chapter 14 Technical Research

            Chapter 15 The Job Search

            Chapter 16 Style in Technical Writing

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