Business



Certified Professional Secretary (CPS) and Certified Administrative Professional (CAP) Examination Review for Office Systems and Technology, 5/E
Diane Routhier Graf, Transformation Dynamics
Betty L. Schroeder, Northern Illinois University

ISBN-10: 0131145495
ISBN-13: 9780131145498

Publisher: Prentice Hall
Copyright: 2005
Format: Paper; 336 pp
Published: 04/29/2004

Suggested retail price: $95.80
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New 5th Edition!   The Certified Professional Secretary (CPS®) Examination Review Series provides valuable assistance to anyone preparing for the CPS Examination. The Series focuses on key topics test-takers must know in order to pass the exam. It is the only examination preparation series produced in conjunction with the International Association of Administrative Professionals (IAAP™). The format of each manual in the Series guides administrative professionals in effective study techniques.

NEW–Online eLearning Format for CPS and CAP Examination Review–Includes all material found in Parts 1-3 of the CPS and CAP Examination Review Series plus assessment feedback.

 

~ Enables students to utilize the latest technology when studying for their exams.

 

NEW–“Checkpoint” sections.

 

~ Offers students practice as they work through new material.

 

Content based on the current CPS Examination Review Guide published by the IAAP™.

~Provides students with outlines, text, and sample questions to acquaint candidates with the current CPS Exam, giving intelligent preparation.

Comprehensive chapter format–Provides an Overview, Text Outline, Illustrations, Review Questions with Solutions, a Term Review, and Glossaries.

~Aids students in understanding the chapter by outlining its contents, enhances explanations given in the text, helps in retaining basic concepts, and offers practice with realistic exam-type questions.

Self-Study Guide for each manual–Enhances material presented in the review.

~Helps students research and build their own information bank; aids instructors in accelerated, short-term group projects.

Preface

Section One

Computer Hardware, Systems, and Configuration

Chapter 1 Terminology and Basic Concepts of Information Processing

Chapter 2 Hardware for Computer Operations

Chapter 3 Telecommunications and Network Technologies

Chapter 4 The Networked Enterprise

Chapter 5 System Security

Section Two

Document Layout, Design and Reproduction

Chapter 6 Document Layout and Design

Chapter 7 Document Reproduction

Section 3

Software

Chapter 8 System Software for Computer Operations and Management

Chapter 9 Software for Business Applications

Section 4

Managing Physical Resources

Chapter 10 Furniture, Equipment, and Supplies

Chapter 11 Ergonomics

Practice Exam

Solutions to Practice Exam

Glossary

Index

 

Professional certification opens opportunities for career advancement.

The Certified Professional Secretary (CPS®) and the Certified Administrative Professional (CAP®) Examination Review Series provides valuable assistance to anyone preparing for the CPS and CAP Examinations. The Series focuses on key topics test-takers must know in order to pass the exams. It is the only examination preparation series produced in conjunction with the International Association of Administrative Professionals® (IAAP®).

Take the next step toward increasing your confidence and earning respect from your employers and peers.

These books are designed to help you prepare for the new test outline to be offered beginning November 2004.

The Series guides effective study techniques:
  • Key examples are emphasized.
  • Difficult concepts are illustrated.
  • New Feature: "Checkpoint" sections within each chapter offer practice as readers work through new material.
  • "For Your Review," end-of-chapter, exam-like questions offer you a chance to assess your own performance on the exam.
  • Term review, with text page references, reinforces essential vocabulary.
  • Glossaries at the end of each book provide accessible reference.
  • A comprehensive practice exam simulates the testing environment and provides even more practice.
NEW!

You can also purchase all three books in an interactive online format that includes all material found in the CPS and CAP Examination Series texts plus automated assessment feedback. Learn more by visiting www.prenhall.com

View a Sample Chapter PDF:

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